Terms of Service

Last updated: August 15, 2026

Welcome to Wanderly. These Terms of Service govern your use of our website and any purchases made through our online store. By accessing our website or placing an order, you agree to these Terms.

1. General Information

This website is operated by Wanderly.

Throughout the site, the terms “we”, “us” and “our” refer to Wanderly.

Contact information:
Email: clientswanderly@use.startmail.com
Location: 69220 Belleville, France

2. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement in your country of residence.

You may not use our products or services for any illegal or unauthorized purpose or violate any applicable laws while using our website.

We reserve the right to refuse service where permitted by law.

3. Products and Product Information

We make every reasonable effort to display our products, photographs, descriptions, dimensions and other information as accurately as possible.

However, colors and appearance may vary slightly depending on your screen, lighting conditions, or device.

We reserve the right to modify product descriptions, availability and other information when necessary. Nothing in these Terms affects your mandatory consumer rights.

4. Prices and Payment

All prices displayed on our website are shown in the currency indicated at checkout.

We reserve the right to change our prices at any time. Any price change will not affect an order that has already been confirmed, except where required or permitted by applicable law.

Payment must be successfully authorized before an order can be processed.

5. Orders

After placing an order, you will receive an order confirmation using the contact information provided during checkout.

We reserve the right to cancel or refuse an order in cases such as suspected fraud, payment issues, incorrect pricing, product unavailability, or other legitimate reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded.

6. Shipping & Delivery

Orders are generally processed within 1–2 business days.

Estimated delivery is generally 5–7 business days after processing.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather conditions, or high-volume periods.

Tracking information will be provided when available.

7. Returns & Refunds

Returns and refunds are governed by our separate Returns & Refunds Policy.

Where applicable, consumers may have additional rights under French or European Union consumer protection laws, including statutory withdrawal rights for eligible distance purchases.

These Terms do not restrict any mandatory rights granted to consumers by applicable law.

8. Accuracy of Customer Information

You agree to provide accurate, complete and current information when placing an order, including your email address, billing information and delivery address.

Please contact us promptly if you notice an error in your order information.

9. Intellectual Property

Unless otherwise stated, the content available through our website, including branding, graphics, photographs, designs, text and other materials, belongs to Wanderly or is used with appropriate authorization.

You may not reproduce, distribute, sell, exploit or commercially use our website content without prior authorization, except where permitted by law.

10. Third-Party Services

Our website may use or provide access to third-party services, including payment processors, shipping providers and other ecommerce services.

Your use of certain third-party services may also be subject to their respective terms and policies.

We are not responsible for third-party services beyond the extent required by applicable law.

11. Prohibited Uses

You may not use our website to engage in unlawful activity, transmit malicious software, attempt unauthorized access to our systems, interfere with the operation of the website, infringe intellectual property rights, or submit false or fraudulent information.

We may restrict access to our services where reasonably necessary to protect our business, customers, or website.

12. Disclaimer and Limitation of Liability

We aim to provide a reliable website and accurate information, but we cannot guarantee that access to the website will always be uninterrupted or error-free.

To the maximum extent permitted by applicable law, Wanderly will not be responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law or restricts mandatory consumer rights.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify Wanderly against claims or losses resulting from your unlawful use of our website or a material violation of these Terms.

14. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

15. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our services, business practices, or applicable legal requirements.

The latest version will be published on this page with an updated revision date.

16. Governing Law

These Terms are governed by the applicable laws of France, without depriving consumers residing in the European Union of any mandatory protections provided by the laws applicable to them.

17. Contact

For questions regarding these Terms of Service, please contact:

Wanderly
Email: clientswanderly@use.startmail.com
Location: 69220 Belleville, France